Cisco Webex Calling
Webex® Calling (formerly Cisco Spark Call) is a cloud-based phone system, part of the Cisco Webex suite of collaboration services. It is optimized for midsize businesses and provides the essential business calling capabilities you are likely to need. With Webex Calling, there’s no need to worry about the expense and complexity of managing phone system infrastructure on your premises anymore. We take care of the Webex® Cloud so you can focus on what matters most.
You can choose from a wide range of Cisco® IP phones to make and receive calls. Enjoy the calling features you are used to from a traditional phone system to help run your organization smoothly and never miss a call. If you are a mobile worker, or you are out of the office, make and receive calls on your smartphone, computer, or tablet, using the Cisco Webex Teams™ app.
Webex Calling (formerly Cisco Spark Call) seamlessly integrates with Webex Teams and Webex Meetings, so you can take collaboration inside and outside your organization to a new level. Your staff, customers, and business partners can make high-definition audio and video calls from the office, from home, or on the go. You can share screens, files, and messages, and can also whiteboard, to turn any call into a productive meeting. You can also add Cisco Webex Board, Room, or desk devices to help you get the most out of Webex Teams and Meetings and improve teamwork.
Feature
Phones for every user and office location
Webex Calling (formerly Spark Call) supports a wide range of Cisco IP Phone 7800 and 8800 Series for any job role and office location: in the main office, in a branch, in public areas, in a conference room, or in your home office. All connected together by the Webex Calling service.
Comprehensive Private Branch Exchange (PBX) capabilities for business calling
Welcome callers to your organization with a virtual receptionist, hunt and pickup groups, shared lines, and/or personalized voice mailboxes. Make calls with extension numbers, direct-inward-dial numbers, URIs (email-style addresses), or directory-based dialing. Enjoy mid-call features, including hold with music, resume, forward, and transfer.
Enhanced communication and collaboration for mobile devices
Webex Calling enables you to make and receive calls on your laptop and mobile devices wherever you are by using the Webex Teams app. With the Webex Teams app you can further enhance communication with a rich set of messaging, screen and file sharing, and meetings capabilities.
Security and encryption
Secure your communications and protect your business from threats. Webex Calling (formerly Spark Call) encrypts phone registration, activation, call signaling, and audio and video streams, as well as voicemail. Even the management is secure, because all administrative and end-user interfaces are encrypted.
Simple cloud management
Webex Calling (formerly Spark Call) is simple and intuitive to provision, manage, and use. We take care of the Webex Cloud so you can focus on running your business. The Webex Control Hub provides a simple interface for IT to make changes, and a self-care portal means users can handle basic settings and preferences for themselves.